The Business Objectives Of New Technologies Information Technology Essay

The Business Objectives Of saucy Technologies Information engineering probePrior to think much or less starting parvenu crinkle or implementing only overbold engineering to the individualal line of credit organisation, one must think well-nigh the Objectives what they are expecting from it and objectives are based on provision. Therefore, plan is the closely chief(prenominal) grapheme and if plan does non recruit out the outcomes, this would ungenerous that the plan dumbfound is vain. So planning should be made under consideration that individu solelyy(prenominal)(prenominal) objectives we are going to calculate from the vocation, plan should stipulate end results and its associated activities to attain that results.Objective whitethorn be set under the consideration of attach in monthly sale, profit or decrease in greet, operational expenses, check and balance on cash flows, debts, investments etc or non financial objectives such(prenominal)(prenom inal)(prenominal) as guest satisfaction and whatsoever to give the irrefutable bounce to the military control in the matched environment. However, the selected topic would heightslight the incoming of a bracing engineering in an organisation in achieving its strain objectives in following discussion.1. inst everyationLots of executives nowadays are more animate astir(predicate) the strategic weight of engineering in terms of providing the observe and cut-throat edge to their companies in fast pacing line of merchandise arena. Such winning of brings turn into more crucial issues when we talk about their matter-of-fact implications in any backup as it comprises not only be and mixedity still similarly increase in the rate of applied science change, sources and competition.This may sound uncomplicated in terms of designing it on papers, however honkting it prudently into practice is not sincere, as it requires expensive borderes, centering of applied scien ce and ashes to make sure that these technological resources are matched with the business look ats, not only to cope with authentic demand but for the future needs of the business as well. Hence, no matter what applied science is planned to introduce in the business, but it must considered that it assists the business processes such as communication and its implementation must be aligned with business strategy and t for each oneing.1.1 engineering science And Its Appendage To BusinessWe stern define engine room in many ways and the abstracts from the divers(a) definitions highlight different aspects that epitomise engineering science and this weed be deemed as a precise emblem of experience however this may also be in visible form in a configuration of physical object, e.g. it hindquarters be a machine, system, module or harvest-home. Moreover, when we talk about important elements of engineering beca delectation we come across with the sense that these element s distinguish engineering from average understanding to precise understanding of the family, as applied science comprises with engineering and science. And the procedures which manoeuvre efficaciously for its functions are also truly important, for instance organisations structures and software product applications / tools in concert with innovative procedures and advancement of unfermented product etc.Obtaining awareness about the engineering and accommodating it for its in force(p) determination is crucial, as skillful know-how of any applied science consists of both overt and unspoken knowledge. Where, overt know-how cigarette be explained whether in a form of report, process or exploiter manual, unitedly with the physical equipment. However, unspoken technological knowledge kindle not be easily expressed and depends on cultivation and understanding of work such as obtaining different skills according to the need of work. Equ on the wholey like engineering, we can portrait applied science appendage to business in a way that it concentrates on the effectual recognition, selection, getting hold of culture, utilization and shielding of engineering science needed to uphold a market place and business chronicle in conformity with troupes objectives. So engineering science appendage to business can demonstrate as ascertaining and upholding the link between resources and objectives of the social club and this requires suitable processes and tools reassert by effective centering and communication.1.2 counselling of applied scienceOnce technology introduces to the business the next phase comes in the shape of its perplexity which illumine the demanding processes to build up an incessant relationship between product and function that it can produce entrustd results while serving to the target market. In this way it becomes palmy for it to put together tout ensemble technological issues bob up during the business processes, includ ing innovation, operation management, strategy development and bare-assed-sprung(prenominal) product development and ultimately the extraction of those issues with best solutions.Excellent management of technology requires the substantive link of knowledge and communication among the technological and commercial sen quantifynts in the government and this would alleviate to accomplish a balance between technology weightlift and market pull. Thus, it does not only depend solo on any internal or external factors but equally on both factors such as business objectives, inside culture of the caller-up and dynamics of the market. Following figure shows how technology can support to both product and services to chance upon its best and appeal equal-efficient results while concurrently focusing on business strategy and forthcoming market opportunities. winder ChallengesAs contests are associated with all of the businesses, fields, professions, processes, etc similarly there are various challenges attached with the creation of clean technology to the business fewer of the lively challenges are as followsComprehensible Business rentThe first challenge preliminary to decide the insane asylum of hot technology to the business is Need and this must be outletn into scotch with high consideration as cost of implementing bleak technology must not exceed the public assistances get up from it. Otherwise lack of clear business need may mint worst to the business position and ultimately may put business out from the market.1.3.2 Valuable Business ProcessesOnce its determined that there is a genuine need of the raw(a) technology in the business and belligerent advan white would be driven into the business, then there is a need to think about how to develop valuable business processes which would align all internal and external factors with the business strategy to achieve its objectives and it must not overload from limited or short term tasks onl y.Organisation stopping pointCulture of any organisation is vital for its triumph so virgin technology must be supportive to its culture and should participate in the effective progress of making culture stronger than the ongoing culture and decidedly it should not impede the ongoing progress another(prenominal)wise the base of parvenue technology would be costly rather than beneficial to the company.1.3.3 Right good deal and FunctionsThere is also a need to ensure that responsibility stack and functions must be aligned with saucy technology as it all depends on the knowledge and skills so if the right persons are not put in place to exercise it or in the process of making functions to obtain war-ridden outcomes then the best use of peeled technology may concealed forever from the companys desired results.1.3.4 Obligation from Senior prudenceObligation from senior management is required for this introduction as they are in command to decide and use of the technology. A s they are works for the best interest of the shareholders so every decision from them must be transparent and they are accountable and responsible for their actions towards the companys progress. Lack of commitment in this regard may affect worst on the decision of introduction of new technology.1.3.5 Required Data / InformationAvailability of required info / selective information is essential that could support the companys decision for the introduction of new technology. Because this would ease the management to decide whether these is a need for the new technology in the business or they can make outsource arrangements for the required processes without this info / information company may play blind ultimately associated cost would turn their profit into termination.Effective Tools / TechniquesEffective tool, techniques and methods must be analysed which would be associated to the new technology as these should not either play a tricky or negative role in the companys ong oing processes. Consequently, these would put across destructive impact on the trading operations and company may baptistry solvency or loss due(p) to the introduction of new technology.Effectual rearing and MonitoringTraining must be provided to all of the round members snarly in the processes affected by the introduction of new technology as without the graceful training they may face difficulty to use or bypass cost effective processes and finally monitoring is vital for the interest group of observing the desired benefit calculated prior to the introduction. If company achieves its objectives then its beneficial and would give competitive advantage and if not then company always move with the contingency plan to depart from the use of new technology or processes.2. communicate Frequency Identification (RFID) late Technology By TescoTesco is trying to develop the idea of introducing new technology Radio Frequency Identification (RFID) from last 5 years with a perspecti ve to align it with its business strategy.2.1 How It WorksThis technology has an ability to track and tag gunpoints, on the other hand its implication is enormous. For instance, the movement of stock can be tracked and in transit products can be easily monitored, so inventory of all items can be examined at any sequence.2.2 Enhanced Customer AvailabilityWith the alleviate of stock tracking in real period and ability to record it automatically, this technology leaveing help the staff members to re-shelve the items on time. Eventually, it ordain be the reason for intensify client availability to the stores.2.3 Reduced PricingThrough this technology control over the waste in store, effective supply chain management and give away stock levels would help Tesco to decoct the products termss to obtain competitive advantage. In simple words products would be ordered in controlled manner such as Just In Time delivery before the stock ends and ultimately minimum waste of it in sto re.2.4 Enhanced Customer Services summonsable to control over all other aspects such as enhanced products availability, the staff would be able to provide first-class and focused customer services. As, they would get awareness of stocks in seconds of time whether items are available or not together with tracking the misplace items and putting them back to their places.2.5 automate Re-orderAs, this technology keeps record of all items available in stores, in transit, misplaced in the store and control over the wastage of inventory. So, it would be possible to order items automatically based on the contact of minimum level of stocks of each item.2.6 Implementation IssuesTesco is still working on this project to implement it in its stores but there are many issues left and need distract intention and secure programming. The main barrier around its implementation is the extremity of huge cost and without cost / benefit synopsis Tesco is not machinate to implement / test it in a ny of its stores. But it is expected that it will introduce in 2010. The other main issue which has to consider carefully that this technology has a capableness of spy and this issue has already move up by Civil Rights activists. Also there is apprehension about the usance of info in terms of changing in the product price by customers. For instance, PDA (hand held device) may edit the tag of one item with the price of another.2.7 ConclusionThe idea foot introducing the new technology is that whether it endows prescribed and efficient results to what is currently in use by the company or not. So, the thing is company has to decide that whether they need to upgrade the existing technology already in use or introduce the new technology to achieve business objectives while taking advantage of the more profit, competitive edge / enhancement of operational activities or if they can push the business activities forward without introduction of new technology.Also company must take i ts vision in account and must ensure that this new technology is heading towards the same direction and has ability to dominate the future cost of performing a task in the companys favour or will it become obsolete after a little time (companys loss in terms of functional cost) or complex in use that customers will lean while using it at the time to defile a product (damage of image). Apart from the criticism about spy and other associated issues, Tesco knows that introduction of new technology has other short terms issues as well such as re-organising, re-training of staff, educating customers how to use it etc. Moreover, the cost / benefit analysis are left behind and has to analysed before the implication of this new technology.This is fair to say while concluding from the introduction of new technologys analysis that business would not obtain benefits if it is same alike so. And if without introducing new technology a business is already standing on the top of competitive envi ronment then there is no need to introduce new technology to the business but hold the card to put sullen when any of the competitors changes its approach to come forward in the competitive business arena.3. Approaches Of Introduction Of New TechnologyOnce I read the available list for The Oxford Brookes UniversityResearch and Analysis Project (RAP) by ACCA, I decided to write on How the introduction of a new technology can assist an organisation in achieving its business objectives and for this purpose I selected Tesco RFID to refer it with the different available approaches. Following are various approaches / levels / stages etc that every company may consider while functioning about the introduction of new technology to achieve their business objectives3.1 Planning Of Product / TechnologyThis is the very common type towards the introduction of new technology in the business and it covers the entire processes that a company may come across with right from its start to its end. Th is stage helps the company to insert technology in their racetrack system and contrived products. Tesco RFID prior to its development was taken into account with a consideration of individual customers understandings and needs. The idea was based on customers shopping pay off and wastage of stock in the stores. So they planned to introduce a new technology that regulates with the current operational activities and this process can be seen in the following figure which shows the by the way introduction and connection of products-technologies relationship on planning stage.3.2 Capabilities Of New TechnologyAfter the planning stage, the next feeling companies consider for the introduction of new technology in their businesses is analysing the capabilities to handle the current operations of the organisation by new technology that it should enhance the surgical process of the ongoing processes and should not become the reason of either making it difficult to handle or making the cu rrent operations more complex than their existing way. Same as in the case of RFID, Tesco reviewed its existing operations and analysed that with the help of capabilities of new technology together with the management serving the customers by giving individual attention, the implementation of RFID would be very effective. The technology captured autocratic perception but still issues are associated with it and Tesco is working hard to sink these issues.Tesco management knows that it would give them cost reduction benefit by compulsory over the wastage of stock but the implementation is still delayed due to the high initial cost requisite and other issues. But, it seems like Tesco management is sure about technologys capabilities and exceptional services by staff members so they know that it would help Tesco to understand that how much investment is required to implement it properly and ultimately this would become a rationale in change magnitude business activities plus profit. Following figure shows the interrelationship between all activities behind the introduction of new technology in the business to achieve its objectives.3.3 Strategic ApproachIt is very important to keep in foreland about the future vision of any introduction of new technology in the business as it comprises on the all vital aspects of the business environment including market, product, skills, technology etc. So prior to deciding for the new technology, companies should made the vision that what they are expecting from this new project that it should stroll on with all vital aspects of the business without having conflict with any of it.The same way, Tesco realize that they can indite much of the costs they are wasting in a way of stock wastage and made vision that this RFID would produce excellent results in terms of increase in sales and reduction in costs including management cost and more important is that it is aligned with its operations and future vision. Following figur e shows the how the strategic approach works for the business even to fill out the gap which turns up due to the comparability of current position with the future vision.3.4 Information SystemInformation system is vital part of every successful project and especially when mentation about to introduce new technology to the business. All of the projects essences up to its success are based on the right information on seasonably earth. If wrong information driven on the initial stage would represent the wrong decision for the future and ultimately it would drive company towards cost and loss of business.Tesco for instance, when initially took step for introducing the RFID they came across from many experiments in the shape of surveys and observing customers behaviour and they collected right information from its various outlets to make decision about introducing new technology.So, we can see from the following figure that right information on right time in the process of technology development provides the dominant outcome (e.g. nugget in the fig) leads to cost effective edge in the companys operations.3.5 Asset and vigilance KnowledgeOn the basis of aligning available management and asset knowledge companies can picture the future demands. Asset knowledge relates to the processes on which management takes decision about the projects and their needs including introduction of new technology and this is the stage where management takes business objectives very carefully in to account.As Tesco on the basis of its knowledge and management skills enabled it to take a decision about to introduce RFID. With the help of following figure we can analyse that how all aspects of introduction of new technology in business such as assets, knowledge and management help to align all the processes while focusing on the ultimate end of achieving business objectives.4. Issues With Introduction Of New TechnologySimilar to all projects, there are various issues attached with t he introduction to new technology and these issues must take into account very sensibly to achieve the desire business objectives. However the most import issue is packet, as close to all of the technologies are dependent on software that enables its effective use so companies must consider the following main issues related to software bundle should define all aspects of the business processes without any conflict with inter-related activities from enabling data, sacramental manduction information, to all templates and protocols.Software should enable management to retrieve data for decision making, analysing situations, and managing the complexities in the systems etc.Software must provide the particular paths of the activities along with available activities which can start parallel to the critical paths to save time and cost and at long last helping management to make timely decisions.Software must provoke ability to uphold market information, product-market analysis, woo f evaluations, assessment of technology up gradation etc.Software should have ability to customise it on timely basis according to the requirement to obtain utmost results from the technology.Software should have ability for integration of methods, processes and information.Software must have ability to facilitate the business processes from importing and exporting data simultaneously connecting with other management and business information systems.Software interface must be exploiter friendly with ability to get with company, this would mean that it must have ability to support multi-users as data would input from various locations and types.Must consider that only software completely may not produce good results as its role is however to support business activities and it depends on the management that how they utilise the best from the information generated from the software.5. Pros and Cons Of Introduction Of New TechnologyLike every object new technology introduction also has pros and cons to the business as the logic behind the introduction of new technology is that businesses want to make their activities and processes more efficient as compare to their current available needs.5.1 Advantages of Introduction of New TechnologyFollowing are the advantages of the new technology in business5.1.1 greet EfficientThe first and main advantage behind the decision of introduction of new technology is cost saving.5.1.2 ProductivityIncreased productivity in terms of production, planning and efficiency is also one of the advantages associated with introduction of new technology to the business.5.1.3 Reduction in WorkforceAutomated activities help companies to reduce the workforce eventually this would help as a source of cost saving.5.1.4 ProfitabilityAs efficiency increased it reduces the cost so introduction of new technology to the new business allows work to be through more quickly which would mean more fluency of cash inflows to the business.5.1.5 Employe es pauperismOnce company achieved its business objectives from the introduction of new technology this would heart and soul business is making profit. So, companies may think about remuneration maturation or bonuses to their employees to increase their motivation level.5.1.6 Effective Communication and Decision reservationIntroduction of new technology may help companies to communicate efficaciously with their long distance businesses point of sales and thus it would be easy for them to make decision according to the requirement of a particular area.5.1.7 free-enterprise(a) AdvantageCompanies always decide to introduce new technology with retentiveness competitive advantages in their mind. It could be offering products on low prices without lowing ensample of products.5.2 Disadvantages of Introduction of New TechnologyFollowing are the disadvantages of the new technology in business5.2.1 ManagementMain disadvantage is the introduction of new technology to the business might be difficult to manage. So with high consideration of genuine need must take in to account.5.2.2 SkillsNew technology if internal, the company may require to arrange appropriate training for its employees or if external (for customer use) then may not be user friendly and thus beyond the range of use from huge number of customers and this would generate loss in return.5.2.3 MaintenanceThe maintenance and up gradation of technology to keep it effective may incur more cost than its benefits.5.2.4 Other CostsOther costs may be in terms of redundancy pay to the staff due to the introduction of new technology and purchasing it for the entire branches of business.5.2.5 Time FactorIntroduction of new technology may obsolete more quicker than the time company calculated to obtain benefits from it.5.2.6 IntegrationIntroduction of new technology may not shuffle with all of the business processes or may bypass various activities which may be important to take into account for the effective o utcome.5.2.7 SubstituteSubstitute of the technology may be more efficient of cheaper than the technology company is going to arrange for its business activities. This would mean inefficient and costly decision by management without making proper research.6. ConclusionFrom all of the above discussion we can abstract that introduction of new technology (if genuinely required by the company) has great possible to support the development and implement of business activities, align with strategy of the company while endowing a company with the effective information, processes and tool to obtain positive outcomes.The following features of introduction of new technology have identifiedA lot of benefits of new technology are taken from the business processes and these processes brings together personnel from various divisions of the business endowing them chance to share effective information and their perspectives towards the development of new technology.The obvious advantage to develop and introduce the new technology is based on the effective communication which is associated with business processes and eventually with the strategic planning.The new technology development may have potential for supporting business planning and strategy to achieve the business objectives sketched by businesss vision.New technology introduction is not a black nook approach that it would use as a learning experience or flexible approach that it would base on specific circumstances.Introduction of new technology should articulate in graphical form as it is the most effectual means which maintain communication across useful boundaries prior to the development of processes under new technology.New technology must integrate with technology already in use, products development, business processes and commercial activities by the company.New technology should overtly describe the time measurement which is significant for certifying that all business related activities are synchronised ef fectively.Introduction of new technology must focus on long term vision of the company as the initial investment for the development, implementation, and training about new technology costs as a huge expense to the company.Software plays an important role in every application in the technology. It may alone can not deliver the best results unless it is made as user friendly and integrated with all other related aspects of the business at last a key benefit of introduction of new technology is share of knowledge among all the personnel even if around the globe and the development of strong and common vision where company is heading.7. RecommendationsAfter working about the implementation of RFID by Tesco and attached issues to this project following are few recommendations for its growthYE ABHI CHANGE KERNI HEINEstablish Technology Management PracticesCreate IT Management TeamORG does not have a formal technology management team. Given the size of ORGs computing environment, CompuMe ntor recommends ORG develop an Information Technology Management Team. This team will drive the overall direction of technology and information systems. We have found this to be the most sustainable and cost effective way to manage the technology projects and systems that ORG will be developing. This team can be comprised of existing staff through a reallocation of their time depending the existing staff skill set, interest and budget considerations.BenefitsAllows all staff to begin discussing needs, ideas and directions for technology.Provides a realistic technology budget that takes into account the organizations technology plans.Becomes a focal point for future technology planning, and specific technology projects such as web site construction or database planning.The divers(a) membership of the tech team can help ensure that such policy is useful for all members of an organization.RecommendationORG should develop an Information Technology Management Team pooled from its existin g staff.The team works to set technical priorities, assist in decisions in technology plan implementation and advocates for technology in the budgeting process.The team is made up of a representative cross-sectional of the organization. This will be increasingly important as ORGs technological strength grows and the needs of its users become more diverse.The tech team ensures continuity for planning that outlasts the tenure of any one individual. The tech team should ensure that members also share training opportunities.Document Policies ProceduresIn order to most productively manage the technology usage at ORG it is important for the organization to entry common computer procedures and computer usage policies and to train staff members on these policies and procedures.RecommendationThe series of training materials that Miriam has produced should be finalized and deployed to all ORG staff members. estimator usage policies should be drafted and posted at each location.Improve l ucre Server and File Security.ORG should standardize and improve its network security. The mix of topical anesthetic vs. emcee accounts and the lack of standards for file organization and file sharing not only requires more overall administration but also puts ORGs data at risk from loss, theft, or access to private files by individuals who should unremarkably be denied access.RecommendationIn order to provide a ordered model among all of its offices ORG should follow a standard set of guidelines for storing and sharing files. Additionally, all user accounts should be centralized on the servers at each location.A consistent file storage and sharing model will help users across the organization to know where to put files so that they are secure and confidential.ConsiderationsThis recommendation should be considered when planning to replace the network server at the unified Peabody/Whitehall office as many of the tasks below could be most quickly performed on a new server.Evaluate need for regular systems administration.Due to the size of ORGs organization, it should consider how much time is played out administering various systems and resolving day-to-day user problems. ORG presently has a person at each location designated as the defacto administrator. This role is in increment to their regular mission oriented duties.RecommendationORG should track its daily user related issues and the amount of time it takes to resolve them over a hitch of time (30-60 days).Evaluate the time requirement to resolve such issues in order to identify if further scheduled support service or a full-time administrator is required to free up the time of the present administrators and to provide better service to staff members.Establish a formal technology budget.ORG pr